Mutual Benefit

Product and Research and Development

Driven by a strong conviction towards "advancement with the times"and"joint creation ofvalues”

we jointly develop new products and new markets with clients in response to domestic and international clients’ needs and market demand. For example, we integrate existing resources, improve equipment, and create new products.

Guaranteed quality is one of the main reasons for Tung Mung’s products to be favored by clients, and we continue to make improvements. Therefore, we have established a rigorous quality management system, clearly defined the Company’s quality policy, and we uphold the principle of “First Quality, Best Reputation, Excellent Service,” to provide clients with satisfactory products.

Customer Service

Tung Mung attaches great importance to clients’ needs for various products and services

and is committed to providing reliable products that satisfy clients' needs. We also focus on clients'satisfaction with various service indicators and their perception of the Company’s image and service quality. Through client satisfaction surveys and visits to or communication with clients from time to time, we exchange ideas with them and provide high-quality services regarding product quality, technology and delivery schedules, as well as other issues, to maintain positive and stable partnerships with clients.

Supply Chain Management

Tung Mung regards suppliers as partners

We have established stable long-term partnerships with suppliers featuring mutual benefits and jointly established a reliable and stable supply chain of materials and supplies to achieve mutual growth and sustainable development.

We require our employees to select suppliers based on the principle of fairness and openness in the procurement process and objective and impartial standards. When we engage in business dealings with suppliers, there should be not any concealment or false reporting or other violations of ethics. In the evaluation and selection process of procurement contracts, our employees should ensure the transparency of information and processes to protect the rights and interests of both the Company and our suppliers.